Privacy Policy

Last updated: December 2024

1. Introduction

cudsdcy B.V. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cudsdcy.top or use our services.

Company Information:
cudsdcy B.V.
Registration Number: 94826137
VAT Number: NL469815237B101
Address: Beukenlaan 28, 1396 EB Almere, Flevoland, Netherlands
Email: privacy@cudsdcy.top

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Reservation details and dining preferences
  • Payment information (processed securely by third-party payment processors)
  • Communication history with our restaurant
  • Feedback and reviews

2.2 Automatically Collected Information

  • IP address and browser information
  • Website usage data and analytics
  • Cookies and similar tracking technologies
  • Device information and operating system

3. How We Use Your Information

We use your information for the following purposes:

  • Processing reservations and managing bookings
  • Providing customer service and support
  • Improving our services and website functionality
  • Sending important updates about your reservations
  • Marketing communications (with your consent)
  • Compliance with legal obligations
  • Fraud prevention and security

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Contract Performance: To fulfill our obligations related to reservations and services
  • Legitimate Interest: To improve our services and ensure security
  • Consent: For marketing communications and non-essential cookies
  • Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, reservation systems)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records as required by law

Typically, we retain customer data for up to 7 years after the last interaction, unless a longer retention period is required by law.

7. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for processing

To exercise these rights, contact us at privacy@cudsdcy.top. We will respond within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.

You can manage your cookie preferences through your browser settings or our cookie consent banner.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access, use, or disclosure
  • Accidental loss or destruction
  • Malicious attacks and data breaches

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place, such as:

  • European Commission adequacy decisions
  • Standard Contractual Clauses
  • Binding Corporate Rules

11. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@cudsdcy.top.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

cudsdcy B.V.

Data Protection Officer

Beukenlaan 28, 1396 EB Almere, Flevoland, Netherlands

Email: privacy@cudsdcy.top

Phone: +31 407753748

14. Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Autoriteit Persoonsgegevens

Postbus 93374

2509 AJ Den Haag, Netherlands

Website: autoriteitpersoonsgegevens.nl